LIU Linghong 1,2 , WANG Huanlin 1,2 , DAI Jialing 1,2 , LI Qin 1,2 , HUANG Xueru 1,2 , LI Yinghua 1,2 , ZHANG Shubin 1,2 , HE Qian 1,2
  • 1. Rare Disease Center, West China Hospital, Sichuan University, Chengdu, Sichuan 610041, P. R. China;
  • 2. Outpatient Department, West China Hospital, Sichuan University, Chengdu, Sichuan 610041, P. R. China;
HE Qian, Email: 1290131935@qq.com
Hierarchical diagnosis and treatment; outpatient department; difficult and severe diseases; diagnosis and treatment service system
10.7507/1002-0179.202403138
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Under the policy background of deepening the reform of the hierarchical diagnosis and treatment system in the country, large public hospitals, as centers for the diagnosis and treatment of difficult and severe diseases, face multiple challenges such as difficulty in patient appointment, difficulty in precise diagnosis and treatment, and difficulty in continuous medical care. To overcome this series of severe challenges, West China Hospital of Sichuan University has established a “panoramic” outpatient diagnosis and treatment service system for difficult and severe diseases based on the pain points of patients seeking medical treatment. This system optimizes the entire diagnosis and treatment process through innovative measures such as pre-diagnosis “three convergences”, during-diagnosis “three guarantees”, and post-diagnosis “three connections”. It not only significantly improves the efficiency and quality of diagnosis and treatment, but also provides patients with a high-quality and convenient medical service experience, offering a practical example for large public hospitals to address the diagnosis and treatment challenges of difficult and severe diseases.

Citation： LIU Linghong, WANG Huanlin, DAI Jialing, LI Qin, HUANG Xueru, LI Yinghua, ZHANG Shubin, HE Qian. Construction of a panoramic diagnosis and treatment service system for difficult and severe diseases in outpatient services. West China Medical Journal, 2025, 40(3): 465-469. doi: 10.7507/1002-0179.202403138 Copy

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